Returns | ElectroCity

Whether your item has developed a fault, is damaged or no longer needed, we can help you out. To get your return request started please fill out the form below.

Return Form

Did you buy the product online?

To return an item you bought in one of our shops visit our Contact Us page to get in touch.

Help us find your order

Please enter your order number

First Name

Last Name

Let us know what you would like to return, and why

Product name

Model number

Reason for return

Describe the fault

Images of damage

Choose images

Choose which applies to you

We can only accept items that have been unused and unopened.

We cannot accept returns more than 14 days after they have been received.

How can we get in touch?

Phone

I consent to having this website store my submitted information so they can respond to my inquiry